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| TITLE | Seoul Southern District Court 2020GaHap101417 Decided May 31, 2023: Appeal 【Compensation for Damages (Others)】 [full Text] |
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| Summary | |
| 【Main Issues and Holdings】 In the case where: Company A, while manufacturing and selling clothes dryers, advertised such with “automatic cleaning of condensers to remove dust”, “automatic cleaning of condensers without the need for separate cleaning to keep them clean at all times”, “automatic cleaning after each dry,” etc., but in reality, automatic cleaning was performed only under certain conditions, and there were problems such as accumulating condenser dust and pooling residual condensate, etc., so Party B, etc., who purchased the clothes dryers, sought damages from Company A pursuant to Article 10(1) of the Act on Fair Labeling and Advertising, it was held that Company A has an obligation to compensate for the mental harm suffered by Party B due to the above advertisement because, in light of all of the circumstances, the above advertisements were false and exaggerated, constitute deceptive advertisement, and it appears that Party B, etc., suffered mental harm due to the loss of trust and expectations that were formed through the advertisement. | |
